Virtual Assistant Admin Social Media & Brand Support for Luxury Jewelry Retail

We are seeking a highly organized, detail-oriented, and professional Virtual
Assistant to support daily operations, client communication, and executive scheduling.
This role is ideal for someone who thrives in a fast-paced luxury environment and
understands the importance of discretion, organization, and refined communication.

Role Overview
The Virtual Assistant will provide administrative and client-facing support to the Head
Designer and leadership team, ensuring seamless communication, appointment
coordination, and timely follow-ups.

Key Responsibilities

Client Communication
● Monitor and respond to all incoming emails in a timely and professional manner
● Draft and send client quotes for custom designs and special orders
● Follow up with customers regarding custom pieces, approvals, and timelines
● Provide updates to clients on jewelry repairs and order status
● Maintain a polished, luxury brand tone in all correspondence

Calendar & Appointment Coordination
● Manage and coordinate the Head Designer’s calendar
● Schedule custom consultations (in-store and virtual)
● Confirm appointments and send reminders to clients
● Ensure all consultation notes and files are properly organized

Quoting & Administrative Support
● Assist in preparing and organizing custom design quotes
● Track outstanding quotes and follow up appropriately
● Maintain client records and documentation
● Support workflow organization between sales and production

Social Media & Brand Support
● Assist with social media scheduling and posting
● Help draft captions and content ideas
● Respond to direct messages and inquiries professionally
● Support basic content organization and campaign planning
\n

Ideal CandidateExceptional written communication skills
Highly organized with strong attention to detail
Comfortable managing executive calendars
Experience in luxury retail, jewelry, or hospitality preferred
Professional, discreet, and trustworthy
Tech-savvy (Google Workspace, Shopify, social media platforms)
Able to work independently and meet deadlines

What We OfferFlexible remote work environment
Opportunity to work within a growing luxury brand
Creative involvement in custom design processes

\n$500 - $700 a monthPart-time: 20 hours per week to startPotential to increase to full-time over timeTime Zone: Atlantic Standard Time (AST), Mon–Fri, 10 AM–5 PM\nWhy Join Assist World?

100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM

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